Welcome to Nilkanth Travel Ltd website – www.nilkanthtravel.co.uk These terms and conditions (“Terms and Conditions”) apply to the Site, and all of its divisions, subsidiaries, and affiliate operated Internet sites, which reference these Terms and Conditions. This website is owned and operated by Nilkanth Travel. Throughout the site, the terms (“Nilkanth Travel ltd”, “us”, “we”, or “our”) offers selling of flight ticket both online and offline, this website www.nilkanthtravel.co.uk (the “Service”.)
These booking terms and conditions govern all bookings that you make with Nilkanth Travel Ltd.
Please read them carefully as they set out our respective rights and obligations. In these booking conditions references to indicate Nilkanth Travel Ltd (the Company) and references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred. Your use of this website is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site. Nilkanth Travel Ltd acts as an appointed agent of ATOL holders.
Nilkanth Travel Ltd offers this website, including all information regarding our online and offline sale of flight ticket, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Nilkanth Travel Ltd a company registered in Leicester, United Kingdom and operating within the ambit of the laws of the United Kingdom and European Union (EU), having its registered office at 4 Sandal Avenue, Leicester, LE45HZ.
We may amend these Terms at any time by posting revised Terms on the Site and/or sending you Notice of the same to the email address associated with your Account, as defined herein. Each revised version will state its effective date, which will be on or after the date in which it is posted or sent. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.
You understand that by using Services, you are agreeing to be bound by these Terms, including any and all of your warranties and representations contained herein. If you do not accept these Terms in their entirety, you may not access or use the Services. If you agree to these Terms on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that event, "you" and "your" will refer and apply to that entity.
"Account" means collectively the personal information, Payment Information and credentials used by users to access Paid content and / or any communications System on the website.
"Account Settings" means an individual User’s settings with regard to the Services including, without limitation, contact information, service costs, as applicable.
“Content” means any text, graphic, image, audio, video, software, data compilation, and any other form of information capable of being stored in a computer that appears on, or forms part of this website.
"Services" means, means collectively any online facilities, tools, services or information that Nilkanth Travel makes available through the website either now or in the future.
“Payment information” means any details required for the service offered through this website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes.
“Traveler” or “Customer” means any third party that accesses the website and is not employed by Nilkanth Travel ltd and acting in the course of their employment.
“Website” means the website that you are currently using (www.nilkanthtravel.co.uk ) and any sub-domains of this site (e.g. blog.nilkanthtravel.com) unless expressly excluded by their own terms and conditions
“Booking Form” means the form, either in hard copy or electronic (i.e., on our website) where Nilkanth Travel or the Customer completes with the Customer’s information and details for an order or booking.
"Intellectual Property Rights" means, any and all right, title, and interest of every kind whatsoever, whether now known or unknown, in and to patents, trade secret rights, copyrights, trademarks, service marks, trade dress and similar rights of any type under the laws of any governmental authority, including, without limitation, all applications and registrations relating to the foregoing.
"Prohibited Advertisers" means any company that may be reasonably classified as a "multi-level marketing company" or any company that creates, produces, or distributes adware, malware, spyware, or any other software that may reasonably be classified as a "potentially unwanted program" or "PUA."
"Privacy Policy" means “Nilkanth Travel ltd” policy regarding privacy, which also governs your use of the Services and is incorporated herein by reference. The current version is available on our website.
"Protected Content" means all non-User Generated Content included as part of the Services, including, but not limited to, text, graphics, logos, images, as well as the compilation thereof look and feel of the Services, including, without limitation, the text, graphics, code, and other materials contained therein.
"Third Party Payment Processor" means any third-party payments application, including but not limited to Discover, America Express, Mastercard Visa Google Pay and PayPal that Nilkanth Travel ltd uses to process and distribute User payments in connection with the Services.
"Terms of Service" or ("Terms") means any and all terms, conditions, obligations, covenants, representations, and warranties contained herein.
Nilkanth Travel Ltd Service and Accounts Registration
In order to access our Services, you may need to open an account. Do not use an account that does not belong to you or is not registered in your name. As a condition of using our Services, you agree to provide accurate and complete information. You are responsible for activity that occurs under your account. If provided with a username, password or any other piece of security information, treat this information as confidential, and do not disclose it to any other person or entity. Your account is personal to you and you may not provide anyone else with access to this website, or its Services, using your user’s name, password or other security information. Notify us immediately if you discover a breach of security or an unauthorized use of your account.
This website is offered to users who are 18 years of age or older. By using this website, you represent and warrant you are of legal age and can form a binding contract. If you don’t meet this requirement, you must not access or use the website. Nilkanth Travel Ltd have the right to disable any user name, password or other identifier at any time in our sole discretion, including if, in our opinion, you violate these Terms. Where an identifier is disabled, we are not liable for losses suffered, including but not limited to the loss of any data, purchase history, or otherwise. If there is unauthorized use of your account, you may be liable for any damages or losses suffered by Nilkanth Travel Ltd.
If you make a booking by telephone, then you must provide us with accurate information as any mistakes in the information provided will result in a charge fee for correcting the information.
Special Meals: – If you would like a specific meal (Non – Vegetarian, Vegetarian) then you must contact us or the airline before departure. If you have any allergies, then you must alert the airline as we cannot guarantee of the meal provided.
All reservations & price are subject to availability at the time of booking. Flights are subject to availability and prices can be change at any time. We will check the live availability and price, therefore please allow for changes to occur before your final price is confirmed.
Airlines schedules are subject to change without notice. It is therefore imperative that you check your flight timing when reconfirming your reservations. Flights should be reconfirmed with the applicable airline at least 72 hours before each onward flight. Failure to reconfirm your onward flights could result in your reservations being cancelled by the airline. Any cost arising from not reconfirming flights will be at your own expense. We also recommend that you recheck your first departure flight timings in case of last-minute alterations.
If you need to cancel your booking, then you must contact us immediately. Cancellation charges vary depending on the services booked and will be clearly stated at the time of booking. In all cases a minimum cancellation fee of £100 will apply regardless of the value of the service cancelled.
In some cases, it may not be possible to offer any refunds for certain services such as air tickets once a booking has been made and the ticket is non – refundable. An administration fee of £50 will apply on top of the cancellation/refund charge for every ticket. Refunds will not be paid until they have been received by us from the relevant airliner. In case of airline tickets refunds, it will normally take up to 6 – 8 weeks from the point the tickets are submitted for consideration to the airline. In addition to any penalties set by your airline nilkanth travel reserves the right to charge an administrative fee of minimum £50 for processing changes/cancellation and refunds.
If you are in any doubt about your ability to travel on your chosen dates, please contact us by telephone prior to booking so that we can advise you of the applicable cancellation and refund penalties for the fare selected.
If any changes occur in the air, fuel or other components then you will be notified and therefore will have to pay the extra charges. Please note that any such fluctuations will only occur should the airline or other supplier increase their prices.
We shall not be held responsible for any loss, theft, damage, alterations, delays or changes arising from unforeseeable in the future like war or threat of war, civil action, industrial dispute including air traffic control disputes, terrorist activity, natural disaster, fire or adverse weather conditions, technical problems with transport, closure or congestion of airports or ports, cancellations of schedules by airlines.
Nilkanth Travel Ltd strongly recommends that you take out travel insurance for any holiday, especially as there may be circumstances where neither Nilkanth Travel Ltd nor the travel supplier can accept liability (e.g., delays or cancellations beyond our control). When purchasing travel insurance, we strongly recommend that you check with your insurance provider that your cover includes all eventualities including force majeure.
It is your responsibility to check that your passports are valid and up to date for travel to your chosen destination. The same applies for visa requirement for any country.
the time shown on the itinerary/receipt is the departure time of the aircraft. Flight departure time is not the same as the time you must check-in or the time you must be available for boarding. Please report to the check-in desk of your specific flight 3 hours before the departure time.
We reserve the right to randomly record telephone calls to ensure that our customer service is constantly reviewed.
we advise you to consult your doctor before travelling, so all the necessary vaccinations can be taken. You must inform also the airlines if you suffer from an illness, diseases and etc
As we act only as a booking agent for the third-party suppliers of your Individual Components, we have no liability if they are deficient, nor do we have any liability for loss, personal injury or death however incurred unless caused by our negligence.
It is not always possible to include all departure taxes on your ticket – in some cases departure taxes must be paid locally and these are payable to the Government of the country departed and are non-refundable.
If someone in authority, for example, the pilot deems you not fit to travel then he/she may refuse to allow you on the aircraft, ship or train. This will only happen if you disturb or harm any other passengers. In the case, we cannot be held responsible. The same goes for if you incur damage to the airline or other passengers’ properties.
are possible due to the vast majority of flights, trains and ships. Unfortunately, if delays do occur than it is beyond our control, and you should refer to your own travel insurance cover for any compensation.
Airlines reserve the right to make schedule changes and cancel confirmed bookings. While Nilkanth Travel Ltd, as Agent, is not responsible for such schedule changes or cancellations, we will make every effort to advise you of any schedule change or flight cancellation as soon as possible. Please note that changes and cancellations are dealt with by our customer service team in strict date order. Subject to the volume of changes made by airlines at any one time we may not be able to advise you at the time we are advised. We do, however, work to the EU standard as set for airlines of 14 days prior to departure, where time permits.
It is imperative that you contact the operating airline for both your outbound and homeward journeys at least 72 hours prior to departure in order to reconfirm your flights. Nilkanth Travel Ltd will not be responsible for any losses as a result of changes being made to your flight by the airline. Any claim for compensation must be addressed directly with the airline.
Nilkanth Travel Ltd is not responsible for any losses as a result of changes being made to your flight by the airline. Any claim for compensation must be addressed directly with the airline.
All airlines are required to collect Advance Passenger Information from passengers before travel to or from the Spain and the USA and certain other countries. You agree to supply this information to Nilkanth Travel Ltd and consent to Nilkanth Travel Ltd passing this information to the airlines who may onward disclose it to foreign authorities. If you do not supply Advance Passenger Information, you may be refused entry to these countries. It is also important that the information is accurate so that you do not have any delay when you pass through Immigration on arrival in these countries. The information you will be asked to provide will depend on the country you are visiting but will include passport information, city and country of residence and destination address if travelling to the USA (for all travellers on your booking).
If you are booking within 72 hours API information will be required to complete the booking process. Many airlines inhibit the issuance of tickets to / from or via the USA without API information. Failure to provide API information for flights to / from or via the USA may result in the airline cancelling your booking (both ticketed and un-ticketed). Nilkanth Travel Ltd accepts no liability for any losses or additional costs you may incur.
As part of the booking process for (Air lines) flight tickets or hotels you are given the option to enter the details of any relevant frequent flyer program of which you are a member. Please note that any such frequent flyer program is subject to the terms and conditions of the airline through which it is offered. Those terms and conditions may not give rewards on all types of fare and class of service. Please contact the airline or hotel in charge of your frequent flyer or hotel loyalty program if you are unsure of its terms and conditions. Please note that our Travel Suppliers have their own rules and regulations with regard to loyalty cards. If you have any questions, please contact them directly. In relation to the 'special requests' options relating to any product (e.g. dietary requirements, room types, disabled facilities, child seats etc.), Nilkanth Travel Ltd does not guarantee any such requests but will ensure that all such requests are passed on to the Travel Supplier/hotel. It is your responsibility to confirm with the Travel Supplier or hotel whether such special requests can be fulfilled. In the event you have been charged a separate fee for a special request which can then not be fulfilled by a supplier, a full refund will be made to you for this.
You will usually be permitted a free checked baggage allowance and a free cabin baggage allowance, the limits of which may differ by airline, class and/or route. Please note that low-cost carriers such as Jet 2 & easyJet do not have a free checked baggage allowance. For more information, please refer to their websites. The amount of checked baggage you are allowed depends on your class of travel/destination. Several leading carriers have now introduced additional charges for checked baggage on either a per piece or by weight basis. It is recommended that cabin baggage is kept to a minimum. Extra charges may apply for checked baggage in excess of the permitted allowance. Please ask the airline for more specific information as these rules vary from time to time. You can refer to www.iata.org/bags (http://www.iata.org/whatwedo/ops-infra/baggage/Pages/check-bag.aspx) for information and links. For safety reasons dangerous articles must not be packed in checked or cabin baggage. Restricted articles include, but are not limited to, compressed gases, corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons, infectious substances and briefcases with installed alarm devices.
The baggage allowance shown on your ticket does NOT apply to any infants travelling that are travelling with you. Infants are normally permitted an allowance of around 10kg to cover essential items, but this varies depending on the airline that you are travelling with. Please contact us prior to travel if you have questions relating to the baggage allowance for your infant.
When you buy an ATOL protected flight from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
The following activities are prohibited on the Nilkanth Travel website:
a. Using the Nilkanth Travel Ltd website for any illegal or unauthorized purpose, including but not limited to infringing any intellectual property rights or other rights of any person or entity.
b. Posting or transmitting any content that is illegal, fraudulent, threatening, abusive, libelous, defamatory, obscene, pornographic, profane, or otherwise objectionable.
c. Posting or transmitting any material that contains viruses, Trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious software or code.
d. Engaging in any activities that would damage, disable, overburden or impair the Nilkanth Travel or its servers or networks.
e. Attempting to gain unauthorized access to the Nilkanth Travel site or any other accounts, computer systems, or networks connected to the Nilkanth Travel marketplace, through hacking, password mining, or any other means.
f. Using any robot, spider, scraper, or other automated means to access the Nilkanth Travel site for any purpose without our express written permission.
We reserve the right to terminate your access to the Nilkanth Travel site and/or take legal action if you engage in any of the above prohibited activities.
Any person found to be in violation of these terms and conditions will be immediately banned from the Nilkanth Travel site.
Disclaimer of Warranty; Limitation of Liability
THE WEBSITE MAKES CERTAIN INFORMATION AND MATERIAL AVAILABLE TO YOU AS A SERVICE, EITHER THROUGH NILKANTH TRAVEL LTD, ITS SUPPLIERS, OR OTHERWISE. THE INFORMATION AND MATERIAL PROVIDED ON THE WEBSITE IS PROVIDED “AS IS”, HAS NOT BEEN PREPARED BY TAKING INTO ACCOUNT THE PARTICULAR OBJECTIVES, SITUATION OR NEEDS OF ANY INDIVIDUAL USERS, AND IS WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED.
NILKANTH TRAVEL LTD DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE WEBSITE OR IN LINKED SITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE. NILKANTH TRAVEL LTD WILL NOT BE RESPONSIBLE FOR ERRORS IN OR THE USE OF OR INABILITY TO USE THE WEBSITE OR MISSTATEMENTS ON THE WEBSITE OR BE LIABLE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY LOSS OR DAMAGE HOWEVER CAUSED (INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL LOSSES, OR LOSS OF PROFITS, BUSINESS, DATA, OR DAMAGE TO COMPUTER SYSTEMS). YOU RELEASE NILKANTH TRAVEL LTD FROM ALL CLAIMS ARISING FROM ANY STATEMENT OR REPRESENTATION MADE ON THE WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE FOREGOING OR ANY DISPUTE WITH NILKANTH TRAVEL LTD, OUR AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS OF ANY OF THEM, IS TO DISCONTINUE YOUR USE OF THE WEBSITE.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, NILKANTH TRAVEL LTD EXCLUDES ALL RESPONSIBILITY AND LIABILITY IN RELATION TO THE WEBSITE, AND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NILKANTH TRAVEL LTD DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
To the maximum extent permitted by law, defend, indemnify and hold harmless Nilkanth Travel Ltd and its affiliate companies and their respective officers, directors, employees, agents and representatives from any and all claims, losses, liabilities, expenses, damages and costs (including reasonable legal fees) arising or resulting directly or indirectly from or out of your breach of any of these Terms of Use, or any activity you conduct in connection with the Website. Nilkanth Travel Ltd reserves the right, but not the obligation, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such instances, you agree to cooperate fully with Nilkanth Travel Ltd in the defense of such matter. You acknowledge that the limitation/exclusion of liability of Nilkanth Travel Ltd, and your indemnity to Nilkanth Travel Ltd, will also apply to all affiliates of Nilkanth Travel Ltd, including any parent or subsidiary companies.
Nilkanth Travel Ltd’s failure to enforce the strict performance of any provision of the Terms of Use will not constitute a waiver of its right to subsequently enforce such provision or any other provisions of the Terms of Use.
Nilkanth Travel Ltd reserves the right to change the Terms of Use at any time and without providing you with notice of such changes. You agree that your continued use of the Website constitutes your acceptance of the modified Terms of Use, and you agree that all previous versions of the Terms of Use are superseded by the modified version. You should check these Terms of Use each time you access the Website to check for updates. These Terms of Use were last updated on Oct 31, 2023.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of the remaining conditions.
Your use of the Website and these Terms of Use are governed by and construed in accordance with the laws and regulations of the United Kingdom and the federal laws of the United Kingdom applicable in the United Kingdom.
Please contact us at sales@nilkanthtravel.co.uk and we will always use reasonable effort to look any and all issues dispassionately and in timely manner.
Last Updated: Oct 31, 2023.
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